Revolutionary Customer Engagement
Consumer Loyalty Platform
Transform your customer relationships with our innovative B2C2B loyalty platform. Customers upload their purchase invoices to earn points, while you gain unprecedented insights into their shopping behavior across all e-commerce platforms.
How It Works
Simple Process, Powerful Results
Our consumer-centric loyalty platform creates a seamless experience that benefits both your customers and your business.
Customer Makes Purchase
Your customer buys a product from your business on any major Indonesian e-commerce platform like Tokopedia, Shopee, or Bukalapak.
Upload Invoice to Earn Points
Customer opens your branded Gravity Bloom web app, uploads their purchase invoice screenshot, and provides explicit consent for data processing.
AI-Powered Verification
AWS Textract automatically extracts invoice data while our fraud detection engine analyzes the submission for authenticity and compliance.
Smart Processing Decision
Based on your configured thresholds, invoices are automatically approved, sent for manual review, or rejected - all in real-time.
Points & Notifications
Approved points are credited to customer accounts with real-time notifications via Gravity Bloom, creating immediate engagement and satisfaction.
Platform Benefits
Why Choose Our Loyalty Platform?
For Your Business
Direct Customer Relationships
Build direct connections with customers who willingly share their purchase data through your branded app.
Cross-Platform Insights
Gain visibility into customer purchases across all e-commerce platforms, not just your own sales channels.
Fraud Protection
Advanced AI-powered fraud detection with configurable thresholds ensures only legitimate purchases earn points.
Legal Compliance
Full GDPR and Indonesian data protection compliance with explicit customer consent for all data processing.
For Your Customers
Easy Point Earning
Simple invoice upload process that takes less than 30 seconds to complete on any device.
Instant Feedback
Real-time notifications about point awards, pending reviews, and account updates via Gravity Bloom technology.
Transparency
Clear dashboard showing available points, pending points, and detailed transaction history with rejection reasons.
Data Control
Full transparency about data usage with ability to opt-out anytime while maintaining earned points.
Powered by Advanced Technology
Enterprise-Grade Infrastructure
Built on AWS with cutting-edge AI and security technologies, powered by Gravity Bloom for notifications and engagement.
AWS Textract OCR
Advanced optical character recognition extracts invoice data with 95%+ accuracy
AI Fraud Detection
Machine learning algorithms detect duplicate submissions and data inconsistencies
Gravity Bloom Integration
Real-time notifications and customer engagement powered by Gravity Bloom technology
Secure Storage
Amazon S3 provides enterprise-grade security for all uploaded invoice images
Async Processing
Lambda and SQS ensure responsive performance even under high upload volumes
Configurable Rules
Flexible fraud thresholds, point calculations, and approval workflows